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Shipping Policy

This shipping policy is intended to clarify the regulations of our Ertycar website on product shipping, and ensure that you can clearly understand our shipping process and service standards.


Shipping Methods:

We offer a variety of delivery methods. We use DHL,Fedex or other logistics to ship your goods

When you place an order, we will recommend you a specific delivery method based on your delivery address and product information. You can also choose your preferred delivery method when ordering.


Shipping Time:

We will try our best to ensure that the goods are delivered within a reasonable time, but the specific shipping time may be delayed due to factors such as region, weather, holidays, etc.

After placing an order, you can check the estimated delivery time in your account. Our goal is to deliver your order within 1-3 days after payment, and the estimated delivery time is 5-15 days.


Shipping Policy:

Shipping payment: We charge a reasonable fee, and customers can view the estimated shipping cost at checkout before completing the purchase. When you confirm the order and pay for the goods, you will pay the shipping cost.


Return and Exchange Policy:

If the goods you received have quality problems or do not match your order, you can return or exchange them in accordance with our return and exchange policy. The specific return and exchange policy will be displayed when you place an order. Please read and understand it carefully.


How To Find A Delivered Package:


Our email will inform you of the tracking number and the courier partner we used to deliver the package. You can log in to the designated courier service website and enter the provided tracking number to track your package.


Product Acceptance:

When the goods are delivered, please be sure to accept them on the spot. If you find that the goods are damaged, missing, etc., please contact us immediately.

After signing for the goods, if you have any questions, please raise them within the specified time and we will handle them according to the actual situation.


Policy Changes:


We reserve the right to change this shipping policy at any time. Any changes will be posted on this page with the updated date.

By using this website, you agree to the terms and conditions of this shipping policy. If you have any questions or need further assistance, please feel free to contact our customer service team.